Case Western Reserve University's independent student news source

The Observer

Case Western Reserve University's independent student news source

The Observer

Case Western Reserve University's independent student news source

The Observer

Kimmel: Service with a smile, but only if you earn it

Aquene Kimmel, News Editor January 22, 2016

Wade Commons and Fribley Commons can be mysterious places. (What’s going on behind those shelves of packages? Murder? Probably.) Before I started working as a Customer Service Assistant (CSA) in the...

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